Writings.
From the practice: case studies, systems work, and the occasional nerd-snipe.
But While You're Here
Every time a contractor comes to my house, my wife starts to find other little things they could potentially do that had nothing to do wi...
NoteThe Quiet Cost: Newfound Capacity and the Executive Choice
I was recently talking with a CEO who was wrestling with the operational reality of new AI capabilities. When modern tools strip the fric...
NoteBeyond the AI Layoff Fear: Building Personal Agency in a New Economy
I recently worked with a company that lost an employee every one of his co-workers described as an all-star. I was able to view his corpu...
GuideConverting Crisis into Leverage: Building Operational Resilience from an Unexpected Exit
When a key employee resigns, most managers view the two-week notice period purely as a period of loss containment. The goal becomes survi...
GuideSkip the Exit Interview: How to Stabilize Morale After a Resignation
When a valuable team member hands in their notice, executive instinct usually points in two directions: scramble to retain them, or sched...
NoteThe Dual-Task Trap: Unlocking Operational Certainty Without the Administrative Friction
Ask your best operator to document their daily workflow, and you will almost certainly be met with procrastination, incomplete manuals, o...
GuideResignation Triage: The Aptitude vs. Attitude Matrix
When an unexpected resignation lands on your desk, the default management impulse is immediate, uncoordinated action: scrambling to post ...
GuideThe 5 Business Day Resignation Response Plan
You’ve just had a key employee tell you they’re going to resign. Maybe you saw it coming; maybe it landed in the middle of an ordinary Tu...
NoteStrengthening the Heartbeat
Strengthening the Heartbeat, by the educational theorist Thomas Sergiovanni, is a book that’s helped me pattern match and verbalize the t...